Privacy Policy
Personal Information Collection
Ward Atlas Bags may collect the following personal information to provide better services to our customers: name, email address, phone number, shipping address, payment information, order history, and website usage data.
Purpose of Personal Information Use
We use collected personal information for the following purposes: product sales and shipping, customer support, notifications about new products and campaigns, analysis for service improvement, fulfillment of legal obligations, and prevention of fraudulent use.
Third-Party Disclosure of Personal Information
We do not provide personal information to third parties without customer consent. However, exceptions include cases based on legal requirements, providing minimum necessary information to shipping companies, and providing information necessary for payment processing to payment service providers.
Personal Information Protection Measures
To ensure appropriate protection of customer personal information, we implement SSL encrypted communication, access restrictions, regular security audits, and employee education and training.
Cookie Usage
We use cookies on this site to improve our services. Through cookies, we work on analyzing site usage, improving user experience, and optimizing advertisements. For details, please see our "Cookie Policy".
Disclosure, Correction, and Deletion of Personal Information
Customers may request disclosure, correction, or deletion of their personal information. If you wish to do so, please contact us through our inquiry form or email. We will respond after appropriate identity verification.
Personal Information Retention Period
Personal information is retained for the period necessary to achieve the purpose of use or for the period specified by law. Personal information that becomes unnecessary is appropriately disposed of.
Personal Information of Minors
When individuals under 18 years of age provide personal information, parental consent is required. We take special care to ensure appropriate protection of minors' personal information.
International Data Transfer
For service provision, we may transfer customer personal information outside of Japan. In such cases, we aim to implement appropriate protection measures before transfer.
Data Breach Response
In the event of personal information leakage or unauthorized access, we will promptly conduct an investigation and, when necessary, report to customers and relevant authorities.
Privacy Policy Changes
This policy may be updated due to changes in laws or service content. For important changes, we will provide notice on our website.
Contact Information
For questions or concerns regarding the handling of personal information, please contact us at:
Email: info@shadowyhilltop.com
Phone: +81 70-2020-2026
Address: 3-1-11 Techno Stage, Izumi City, Osaka Prefecture, 594-1144
Applicable Law and Jurisdiction
This Privacy Policy is governed by Japanese law, and Japanese courts have exclusive jurisdiction.
Last Updated
This Privacy Policy was last updated on January 1, 2025.